Terms of Service

These Terms of Service ("Terms") govern your access to and use of Minuvox, a free booking and appointment management platform. By accessing or using Minuvox, you agree to be bound by these Terms.

1. Acceptance of Terms

By creating an account, accessing, or using Minuvox, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you are using Minuvox on behalf of a business or organization, you represent that you have the authority to bind that entity to these Terms.

2. Description of Service

Minuvox is a free booking and appointment management software designed for service-based businesses. We may display third-party advertising on the public marketing site to help cover operating costs (see Section 7 for details). The service includes:

• Calendar and appointment scheduling
• Client database management
• Staff scheduling and management
• Service catalog and pricing
• Invoice generation and tracking
• Business analytics and reporting
• Bulk import and export capabilities
• Audit trail and activity logging

3. Account Registration and Security

3.1 Account Creation

To use Minuvox, you must:

• Provide accurate and complete registration information
• Be at least 18 years of age
• Have the legal capacity to enter into binding contracts
• Maintain and update your account information

3.2 Account Security

You are responsible for:

• Maintaining the confidentiality of your password
• All activities that occur under your account
• Notifying us immediately of any unauthorized access
• Ensuring your account is not shared with unauthorized persons

4. Acceptable Use Policy

You agree NOT to use Minuvox to:

• Violate any laws, regulations, or third-party rights
• Transmit harmful, offensive, or illegal content
• Engage in fraudulent or deceptive activities
• Interfere with or disrupt the service or servers
• Attempt to gain unauthorized access to our systems
• Use automated tools (bots, scrapers) without permission
• Reverse engineer, decompile, or disassemble the software
• Remove, obscure, or alter any advertisements
• Resell or redistribute the service without authorization
• Spam or send unsolicited communications through our platform

5. Your Data and Content

5.1 Ownership

You retain all ownership rights to the data and content you create, upload, or store in Minuvox. This includes:

• Client information and contact details
• Booking and appointment records
• Business data and analytics
• Any other content you input into the system

5.2 License to Minuvox

By using our service, you grant Minuvox a limited, non-exclusive license to host, store, and display your data solely for the purpose of providing the service to you.

5.3 Data Responsibility

You are solely responsible for:

• The accuracy and legality of data you input
• Obtaining necessary consents from your clients
• Complying with data protection laws (GDPR, CCPA, etc.)
• Maintaining backups of your critical data

6. Intellectual Property

6.1 Minuvox Property

All rights, title, and interest in Minuvox, including the software, design, branding, and documentation, are owned by Minuvox or our licensors. This includes:

• Software code and architecture
• User interface and design elements
• Logos, trademarks, and branding
• Documentation and help materials

6.2 License to Use

We grant you a limited, non-exclusive, non-transferable license to access and use Minuvox for your legitimate business purposes, subject to these Terms.

7. Advertisements

Minuvox does not currently display third-party advertising. We reserve the right to introduce advertising in the future to help cover hosting and development costs while keeping the booking software free to use. If and when advertising is introduced, by using our service you agree that:

• Advertisements may be displayed on the public marketing site and, where it does not interfere with core booking functionality, within the application
• Ad content may be provided by third-party networks such as Google AdSense
• You will not click on ads with intent to defraud advertisers

We will aim to keep any future advertising unobtrusive and clearly labelled. See our Privacy Policy for information on how third-party ad networks may collect data, and for the opt-out paths available to you (including opting out via the cookie consent banner, Google's Ads Settings, and the DAA / EDAA WebChoices pages).

8. Disclaimers and Warranties

8.1 "AS IS" Service

8.2 No Business Warranties

We disclaim all warranties, including:

• Fitness for a particular purpose
• Merchantability
• Non-infringement
• Accuracy or reliability of content
• Results from using the service

8.3 Your Responsibility

You are solely responsible for:

• Verifying booking information is correct
• Maintaining backup systems and processes
• Training staff on proper usage
• Compliance with applicable laws and regulations

9. Limitation of Liability

Our total liability for any claim arising from your use of Minuvox shall not exceed the greater of $0 or $100 (as this is a free service).

10. Indemnification

You agree to indemnify, defend, and hold harmless Minuvox from any claims, damages, losses, or expenses (including legal fees) arising from:

• Your violation of these Terms
• Your use or misuse of the service
• Your violation of any laws or third-party rights
• Data you submit or share through the platform

11. Service Availability and Modifications

11.1 Uptime and Maintenance

We strive to provide reliable service but cannot guarantee 100% uptime. The service may be temporarily unavailable due to:

• Scheduled maintenance and updates
• Emergency repairs or security patches
• Server issues or technical difficulties
• Force majeure events beyond our control

11.2 Service Modifications

We reserve the right to modify, suspend, or discontinue any feature or the entire service at any time without prior notice. We will make reasonable efforts to notify users of significant changes.

12. Termination

12.1 Termination by You

You may terminate your account at any time by:

• Using the account deletion feature in settings
• Contacting our support team

12.2 Termination by Us

We may suspend or terminate your account if:

• You violate these Terms
• Your account is inactive for an extended period
• We suspect fraudulent or illegal activity
• Required by law or legal process

12.3 Effect of Termination

Upon termination:

• Your access to the service will cease immediately
• You will have 90 days to export your data
• After 90 days, your data will be permanently deleted unless legal requirements mandate longer retention for compliance or tax purposes
• Certain provisions of these Terms will survive termination

13. Governing Law and Disputes

These Terms shall be governed by and construed in accordance with the laws of South Africa. Any disputes arising from these Terms or your use of Minuvox shall be resolved through:

• Good faith negotiation between the parties
• Mandatory mediation, if negotiation fails
• Court proceedings in South Africa as a last resort

14. General Provisions

14.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Minuvox.

14.2 Severability

If any provision is found unenforceable, the remaining provisions will continue in full effect.

14.3 No Waiver

Our failure to enforce any provision does not constitute a waiver of that provision.

14.4 Assignment

You may not assign or transfer these Terms without our consent. We may assign these Terms at our discretion.

14.5 Changes to Terms

We may update these Terms from time to time. Significant changes will be communicated via:

• Email notification to your registered address
• Prominent notice within the service
• Updated "Last Updated" date on this page

Continued use after changes constitutes acceptance of the updated Terms.

15. Contact Information

If you have questions about these Terms, please contact us: